Reference

How ledak388slot Handles Your Personal Data

Your account data — including your registered details and payment activity through DANA, OVO, or GoPay — is handled with clear purpose and limited scope.

Account Data ProtectionDANA · OVO · GoPay Transaction PrivacyCookie & Device ControlsYour Right to Access or Delete Data
ledak388slot How ledak388slot Handles Your Personal Data
DATA HANDLING

How We Protect and Manage Your Information

Account Security Practices

Your account is protected with encrypted login sessions and OTP verification on sensitive actions. We do not store your DANA, OVO, or GoPay credentials — only the transaction reference your e-wallet returns.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the settings panel in your account.

Data Retention and Deletion

Active account data is held while your account is open. Once you request account closure, personal data is removed or anonymised within the period required under applicable Indonesian data rules.

Requesting Access or Changes

You have the right to request a copy of the data we hold on you, correct inaccurate details, or ask for deletion. Submit your request via live chat or the email address in your account settings.

PRIVACY CONTACT

How to Reach Us About Your Data

Live Chat Support Reach our account support team directly through the live chat window in your account dashboard. Available around the clock for data access and deletion requests.
Email Privacy Request Send a written data request to our privacy contact address listed in your account settings. We aim to respond within the timeframe required by applicable local law.
Account Settings Panel Some data preferences — including cookie controls and communication opt-outs — can be managed directly inside your account settings without contacting support.

Your Questions About Our Privacy Policy

We collect your registered name, contact details, and the payment method you link — DANA, OVO, or GoPay. Device and session data is also collected to secure your account against unauthorised access.

We share data only with payment processors — DANA, OVO, GoPay — and only the information they need to complete your transaction. We do not sell personal data to advertisers or data brokers.

Transaction logs are retained for the period required under applicable Indonesian law. Personal account details are removed or anonymised once that retention period ends and your account is closed.

Submit a request through live chat in your account dashboard or via the email address listed in your account settings. We will respond within the timeframe required by applicable local law.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. Non-essential cookies can be turned off from the cookie preferences panel inside your account settings.

No. We store only the transaction reference returned by your e-wallet provider. Your DANA, OVO, or GoPay credentials and account numbers are never stored on our servers.